Floyd Consultancy has a leadership with more than 15 years of hands-on experience in delivering excellence in customer communication. We take every interaction as an opportunity to learn and create a positive impression. We are always enthusiastic what we work on because we simply don’t accept projects that don’t give us a tickle.
Who are we?
Floyd Consultancy is a leading ITeS (Information Technology enabled Service) outsourcing company that delivers value-driven business services and solutions via different modes of communication.
Our name, Floyd, is inspired by the British Iconic band, Pink Floyd. Just like them we want to be identified for innovation, expertise and want to create a unique and everlasting brand image.
To be a preferred strategic contact center service provider across the globe.
Creating competitive advantage for our clients by upgrading our internal assets (people, knowledge and technology).
Team work. Performance driven environment. Excellence in every endeavor.
He brings with him extensive experience of over 16 years in customer service, sales and research (primary and secondary). He has worked with and learned from the best in the industry such as GE Capital, American Express, Vertex and more.
His nature and passion towards client’s assistance was acknowledged with “Service Excellence Award”. He proactively participates in implementing best practices, training and quality check.